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  1. eTopUpOnline
  2. My Account

My Account

FAQ about managing your account.

Sign-up

  • How Do I Sign-up?
  • Why Didn't I Receive My Account Registration Email?
  • How Do I Download the Mobile App?

Account Management

  • How Do I Reset My Password?
  • Can I Change My Email Address?
  • I Can't Login to My Account. What Should I Do?
  • Where Can I Pay My Postpaid Bill?

Rewards Scheme

  • How Do I Earn Reward Points?
  • How Do I Redeem My Reward Points?
  • What Are Reward Points Worth?
  • How Can I View My Reward Points Balance?
  • When Do Reward Points Expire?

Transaction History

  • How Do I Find My Past Transactions?
  • Did Not Receive An Email?
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